I played the course several weeks before and did not make the purchase at the time for fear that it would be damaged. When I got back to the states I contacted the course pro-shop and they handled my order perfectly. The picture I wanted was not on the website (it should be, it's a fantastic shot of the course). they e-mailed a photo to make sure it was the one I wanted and handled my order from there. this type of service was above and beyond what they had to do and I really appreciate it.